Support

We're here to help

We've pulled out all the stops to make sure our clients get the best support possible, in real time or through our help desk.

Ways to get help

Help Desk

Clients with a paid-up annual support plan can log issues and ask questions through our help desk. Clients without a support plan can contact us directly.

Contact support

Live Support

Chat with our help desk or sales team during business hours for a quote, a quick question or just to say hi.

Start a chat

Frequently Asked Questions

Answers to the questions our team hears most, from features and system specifications to pricing.

View FAQs

Risk Management Articles

In-depth articles on root cause analysis, HFMEA, peer review and incident reporting.

Read articles

Prefer to talk to a person?

Call us toll-free during business hours. Extended support is also available after hours.