Home Forums Simply Safety! Discussion Group Simply Safety! Version 6 Start-up Errors Error trying to save file. Could not download

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This topic contains 1 reply, has 1 voice, and was last updated by  CCDWeb Administrator 3 years ago.

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  • #295

    The application tells me that I have an update ready but when I start the upgrade I get the message that the file could not be saved: could not download.

    #296

    This usually indicates that the customer does not have the appropriate permissions to access the new version. The most likely cause is that the current Annual Maintenance Agreement has not been renewed or that payment has not been received.

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