Browser-based reporting
Every staff member can report from a web browser, with no software to install.
Incident Analyst
Web-based incident reporting for the whole enterprise
Incident Analyst supports the accurate recording, tracking and resolution of unusual events, whether they involve patients, students, employees or the general public.
Built for your process
Configured by you, without programming
Each type of incident can follow its own workflow. Routine complaints can be handled differently from security-related incidents, and every question is tailored to the type of incident, where it happened, its severity and whether it is confidential.
With the Configuration Utility you can create any number of questions, alternatives, codes, departments, incident types and phases without contacting CCD.
Key features
Everything you need to manage incidents
Intuitive for users, fully customizable for administrators. Supports both anonymous reporting and identity reporting that requires users to log in.
Phase-driven process flow
Events move through defined phases, bringing in the right people at each step.
Unlimited incident questions
Ask exactly the questions each incident type needs, grouped and formatted your way.
Context-sensitive help
Help pages guide users through data entry at every step.
Unlimited incident notes
Participants can add comments at any phase, each stamped with user, date and time.
Role-based security
Access is restricted by incident type, department, phase and severity, and every access is audited.
Solutions
Incident Analyst in your industry
See Incident Analyst in action
Book a free, live online demonstration with our team.