Incident Analyst for Municipalities
Hear what your residents are telling you
Citizen Issues is an issue reporting system for residents. It supplements your emergency contacts by capturing non-emergency issues such as barking dogs, lost wallets or problem traffic areas.
Premium membership benefits
Citizen Issues is voluntary for residents, letting them add details to an incident or notify officials of non-emergency issues. Premium members get:
- Notifications to the relevant city departments, based on issue type
- Individual sign-on accounts for each department manager
- Follow-up, resolution tracking and advanced reporting for managers
- Analysis of events across the whole municipality
- Data collection and workflow customized for each department
- Notifications of unresolved issues
The annual cost of the Premium Service Package is based on your population. Citizen Issues is hosted, keeping your technical budget low.
Reduce issues in your municipality
Call us at 1.800.862.9939 or send us a message to learn how Citizen Issues can help.