Incident Analyst for Client Feedback

Turn feedback into better service

Replace hand-written comment cards with a web-based feedback system that is easy for staff to use and fully customizable.

How the Client Feedback Module works

Every business wants to improve, and the best way to find out what to change is to collect feedback.

Set-up Module

Create the online forms and configure the workflow, phases and notifications for each feedback.

User Module

Create, review and report on feedback from any browser.

Any comment card

Enter every comment card your facility uses, so you always collect the information needed for follow-up.

Powerful reports

Identify problem areas, areas of improvement and the parts of your facility with the most compliments.

Reduce complaints in your organization

Call us at 1.800.862.9939 or send us a message to learn how the Client Feedback Module can help.