RC Analyst

Root cause analysis that is thorough and credible

After an incident, your team has documented the details and listed the contributing factors. RC Analyst guides you through the next step: making sure it never happens again.

rc screen

A closed-loop process

Collect, analyze, report and resolve

RC Analyst guides your team through a closed-loop investigation to correct every identifiable causal factor. Built with modern web technology, it follows a sequential process, with no programming expertise needed.

Collect, analyze, report and resolve

Features

Everything your investigation needs

Import from incident reporting

Load contributing factors and proximate causes straight from your incident reporting system.

Timeline of actions

Track every action taken, immediately after the event or in a detailed timeline.

External documents

Collect and review external documentation before starting.

Time and cost tracking

Log time for every team member and produce costing and resource reports.

Possible causes

Gather causes from sequence-of-events lists, brainstorming or a Critical Event Guide.

Risk priority numbers

Score each factor by severity, frequency and detectability, and focus resources where they count.

5-Why and fishbone

Drill into each probable cause to decide whether it is a root cause.

Corrective actions

Record recommendations, assign actions to employees and follow up with alerts and reports.

Share lessons learned

Distribute the analysis inside or outside your organization.

Configured for your workflow

  • Choose colors for each 5-Why level.
  • Create multiple Critical Event Guides to prompt for possible causal factors, and assign the right one to each RCA type.
  • Decide which tabs appear for each type of RCA.

Ready for a better root cause analysis?

Call us for details or book a demonstration.